Nestor Fabian Jaimes Ortiz

Voice Of Contact Implementation Lead - Market To Cash at SLB

Nestor Fabian Jaimes Ortiz has extensive experience in IT support and management, currently serving as the Voice of Contact Implementation Lead for Market to Cash at Schlumberger since March 2010. Nestor has held various roles, including Functional Team Lead for CAM IT and Project Management IT Application Support, where responsibilities included providing functional and technical support for applications and overseeing projects such as the integration of drilling and Onesubsea segments. Prior positions at Schlumberger also include IT Incident Management Analyst and Global Service Desk Team Leader, emphasizing the promotion of IT service standardization and support for various technology services across the Americas. Nestor's career began with roles such as Senior Service Desk Analyst and Service Desk Analyst L1, providing quality service and technical support in Latin America. Nestor holds a degree in Electronic Engineering from Universidad Pontificia Bolivariana and additional qualifications in English and Electric Technician training.

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Timeline

  • Voice Of Contact Implementation Lead - Market To Cash

    October, 2021 - present

  • Functional Team Lead CAM IT

    August, 2020

  • IT Incident Management Analyst - BMC Remedy Administrator

    June, 2016

  • Global Service Desk Team Leader

    March, 2010

  • Senior Service Desk Analyst

    January, 2007

  • Service Desk Analyst L1

    January, 2005