Kelly Jessen

Kelly Jessen is a Senior Product Manager for Digital Experience at Sleep Number Corporation, where responsibilities include enhancing post-purchase customer communication. Previously served as Associate Manager for Sales and Services New Product Introduction, focusing on operational excellence across customer-facing teams. Prior experience at Best Buy includes roles such as Senior Specialist in Omnichannel Strategic Planning & Design and Senior Analyst positions, where significant contributions involved operational planning, continuous improvement, and field test governance. Kelly's career began at UPS as a Package Handler and Target as Clerical staff, highlighting a strong foundation in customer service and operational efficiency. Kelly earned a Bachelor of Arts in Communication Studies from the University of Minnesota.