Stéphanie Lianzon

Stéphanie Lianzon has a diverse work experience in the hospitality and tourism industry. Stéphanie currently serves as the Customer Success Team Lead for Europe at Operto Guest Technologies, where they focus on providing seamless and personalized stays for guests. Previously, they worked as a Customer Success Manager at the same company, revolutionizing guest stays and hospitality management through cutting-edge technology.

Before joining Operto Guest Technologies, Lianzon worked as a Senior Account Manager at Elevate Rooms, a startup hospitality brand. In this role, they managed and coached a team while helping properties stand out in a competitive market. Stéphanie also gained experience in sales and marketing at Booking.com, where they served as a Product Sales and Marketing Manager for BookingSuite, successfully scaling product adoption growth and supporting Canadian offices. Stéphanie later held positions as an Account Manager and Junior Account Manager, growing the company's market share in Victoria and exceeding acquisition targets.

Lianzon started their career at seminargo GmbH as a Manager of Business Development and Hotel Rate Purchasing. Stéphanie excelled at acquiring new hotel partners, managing existing partnerships, and project management. Additionally, they worked at Freiburg Wirtschaft Touristik und Messe GmbH as an Assistant to the project's manager for the TourismTriRhena project, where they led marketing activities and organized fam-trips for journalists and tour operators.

Before their professional career, Lianzon gained valuable experience through an internship at Institut für Bildungsreisen, where they planned cultural trips to France, negotiated rates, and organized accommodations and transportation.

Overall, Stéphanie Lianzon has a robust background in customer success, account management, sales, marketing, and project management in the hospitality and tourism industry.

Stéphanie Lianzon's education history is as follows:

- From 2004 to 2005, they attended UPVD Alumni and obtained a Master's degree in Tourism Management.

- From 2003 to 2004, they studied at Hochschule München University of Applied Sciences and obtained a Diplom-Betriebswirtin degree in Tourism Management.

- Between 2000 and 2004, they attended Université Savoie Mont Blanc and earned a Maîtrise degree in Tourism Management.

- In 2002, they briefly studied at Dalarna University, focusing on Tourism Management.

Additionally, Stéphanie Lianzon has obtained various certifications. In November 2018, they completed the following courses at Lynda.com: "Project Management Foundations: Budgets," "Project Management Foundations: Risk," "Project Management Foundations," "Project Management Foundations: Schedules," and "Project Management Foundations: Teams."