Jen Leopold

Jen Leopold is a seasoned professional with extensive experience in customer success and strategy across various organizations. Currently serving in Customer Strategy at Small Giants since April 2024, Jen previously held a position in Customer Success at ElevenLabs for a brief period in 2024. Notably, Jen excelled as Senior Enterprise Customer Success Manager and Enablement Lead at Groove from February 2021 to October 2023, after contributing as Digital Journey Manager at ettain group. Earlier roles include Client Solutions Manager at US Tech Solutions, Enterprise Customer Success at TripActions, and Enterprise Customer Success Executive at Hearsay Systems, where Jen played a pivotal role in relocating and establishing a new strategic office in New York City. Jen's career began at Sacramento State Aquatic Center as a Boating Safety Instructor and included an internship at the Law Office of Mitchell A. Jacobs. Jen holds a Bachelor of Arts in European Studies/Civilization from UCLA and has studied at both Université de Bordeaux and Universitat de Barcelona.