Alex Whisenhunt

Senior Customer Service Associate at Smalls

Alex Whisenhunt's work experience begins with serving as a Senior Customer Service Associate for Smalls, starting in 2019. Prior to this role, from 2017 to 2019, Alex worked at Away as a Customer Experience Associate. In this position, Alex collaborated with a team to address customer concerns and ensure a positive customer experience. Responsibilities included answering phone calls and emails, as well as consolidating customer data for other teams. During the same period, Alex also gained experience as a Production Assistant at NBC News, CNBC, and E! Networks, where duties ranged from assisting coordinators and crew to running errands and coordinating deliveries.

Earlier work experience includes a role as an Unscripted Development Intern at BBC Worldwide, where Alex conducted research and created a TV show pitch deck. Additionally, as a Production Intern at FilmNation Entertainment, Alex provided script/book coverage and assisted with office organization.

Before entering the entertainment industry, Alex worked as a Student Supervisor and Student Tour Guide at Emerson College, responsible for hiring and training new tour guides, organizing scheduling, and facilitating tours for prospective students.

Alex also gained customer service experience as a Shop Partner at Stewart's Shops Corp and as an Ice Cream Shop Supervisor at Ferry Beach Park Assn.

Overall, Alex Whisenhunt possesses a diverse range of experiences in customer service, production, and event coordination across various industries.

Alex Whisenhunt attended Emerson College from 2013 to 2017, where they earned a Bachelor's Degree in Media Production.

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