Andrea Higuera is an experienced professional with a diverse background in customer service and management. Currently serving as a Global Administrator at Owen CX Group Inc. since September 2018, Andrea also holds roles as a Customer Support Specialist at Smallwoods and a Call Quality Analyst at Great Dental Websites, both starting in December 2018. Previous experience includes positions at Total Card, Inc. and Convergys, where skills in customer service were honed. Andrea's early career features a leadership role as the Director of Primary Colors Childcare, overseeing operations and personnel management. Education includes an Associate of Arts and Sciences in Criminal Justice/Law Enforcement Administration from Vista College and various certifications in early childhood education.
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