Kim Van Damme is a seasoned IT professional with significant experience in service delivery and system engineering. Currently serving as a Client Service Delivery Manager at Smals since January 2019, Kim oversees multiple clients and ensures adherence to SLA/KPI standards. Previous roles include Service Delivery Manager at Smals, System Engineer at Socialistische Mutualiteiten, and various system engineering positions at Bpost and RealDolmen, where responsibilities encompassed Windows migration, SCCM management, and Citrix administration. With a Bachelor’s degree in Informatics from HOGENT, Kim has developed a robust skill set in IT solutions and client services.
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