Mohamed Boukhatem is currently the Service Desk & Sales Support Manager at Smappee, where they oversee support operations. Previously, they served as Customer Care Manager at Lidl Belgium & Luxemburg and held various roles in operational management, including Site Manager at bpost and Project Manager at Ecostream. Between 2016 and 2017, Mohamed took a career break during which they managed a home renovation project. Their early experience includes team leadership in customer service and technical roles at GSC and creative work in design and mixed media at Marketing21.
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