Smardt
Manon Soucy is a seasoned professional with extensive experience in IT service operations and support. Currently serving as a Service Operations Specialist at Smardt Inc since February 2021, Manon previously held various roles at TC Transcontinental from 1988 to February 2021, including IT Request Coordinator and IT Incident Coordinator. In these positions, responsibilities included managing the creation and deactivation of employee accounts, ensuring secure access to various applications, generating weekly reports on open tickets for resolution, and training customer service agents. Manon has demonstrated a commitment to providing exceptional customer service and effective problem-solving in fast-paced environments.
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Smardt
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Smardt is both the pioneer and world leader in manufacturing high efficiency, oil-free chillers. Smardt has the largest installed base of oil-free chillers in the world, with more than 8000 chillers installed globally. These high-efficiency chillers typically can save building owners 50% of their annual operating costs compared with standard lubricated screw machines through the reduction in power consumption and maintenance.