Way Tso

Way Tso is a highly experienced field service specialist with a focus on technical support and troubleshooting within the HVAC industry. Currently employed at Smardt Chiller Group since August 2017, Way has held multiple roles including Assistant Tech Support Team Manager and Service Manager for Hong Kong, driving initiatives in remote diagnostics and root cause analysis. Prior experience includes service management positions at Smartech-HVAC & Engineering Limited and Chivas Corporation Limited, specializing in various product lines such as Smardt Oil Free Chillers and Hanovia UV systems. Educational qualifications encompass a Bachelor's degree in Electrical and Electronics Engineering from City University of Hong Kong and several certificates and diplomas in electrical and installation technology.