Andres Rodriguez

Andres Rodriguez is a seasoned technical support engineer with extensive experience in the IT and telecommunications sectors. Currently serving as a Senior Technical Support Engineer at Smarsh since December 2023, Rodriguez has previously held roles such as Voice Network Engineer at Kaiser Permanente and Incident Management at Smarsh. A background in escalation engineering at eLoyalty and support roles at Convergys and Softek further underscores a robust career in technical support and engineering. Andres holds a degree in Computer Engineering with a specialization in Computer Software Engineering from Universidad Hispanoamericana.