Anel K.

Key Accounts Director - Customer Success & Outcome Management - Strategic Accounts

Anel K. is an accomplished professional with extensive experience in customer success and business consulting, currently serving as the Key Accounts Director for Customer Success & Outcome Management at Smarsh since April 2021, managing a portfolio generating $68 million in annual revenue. Prior experience includes various roles at Micro Focus, where Anel established new service lines and was responsible for over $12 million in revenue generation, and held senior positions focused on client satisfaction in SaaS for strategic accounts. Anel's background also includes management roles at Deloitte in e-Discovery solutions and legal consulting, along with earlier positions at Sidley Austin LLP and Winston & Strawn LLP, contributing to litigation support solutions. Anel holds a Master of Science in Business Information Technologies from DePaul University and a certification in Management Essentials from Harvard Business School.

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