Nick Lanoza

Nick Lanoza has extensive experience in technical account management and support, currently serving as a Business Critical Support Technical Account Manager - Systems Analyst (L2/T3) at Smarsh since September 2018, following a similar role at Actiance, Inc. from September 2014 to August 2018. Prior to these positions, Nick held various roles in quality assurance at Mitchell International, Inc., Boldfish, Inc., and Medpool.com, Inc., showcasing a strong background in software testing and support. Additionally, Nick contributed to education in the field of massage therapy as a part-time teacher at the National Holistic Institute. Nick's educational qualifications include a Bachelor's degree in Legal Studies from the University of California, Berkeley, as well as certificates in massage therapy and computer programming.