Ricardo Matos

Ricardo Matos is a Site Reliability Engineer (SRE) at Smart Consulting, specializing in Worten Portugal since April 2022. Previously, Ricardo worked at Noesis in IT Operations and Service Desk roles, where responsibilities included monitoring, management, and troubleshooting of backups and services, as well as providing first-line support to internal employees. Prior experience includes serving as an IT Technician at Oeiras City Hall, focusing on field support, network troubleshooting, and device management, along with roles in retail and IT support at various companies including Auchan Retail Portugal and PHC Software. Ricardo holds a Técnico Superior Profissional degree in Administração de Redes e Sistemas Informáticos from ISTEC and a secondary education diploma in Línguas e Humanidades from Escola Secundária Padre Alberto Neto.