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Andrew MacKenzie

Head Of Back Office Operations at Smart Currency Exchange

Andrew Mackenzie's work experience includes:

1. Head Of Back Office Operations at Smart Currency Exchange since 2022.

2. Head of UK Client Services at TTT MONEYCORP LIMITED from January 2021 to June 2022. Responsibilities included overseeing operational and customer services processes, managing client trading and payment platforms, and supervising customer service teams.

3. Corporate Client Services Manager at TTT Moneycorp Ltd from July 2005 to January 2021. Responsibilities included managing a team of 10 staff members, liaising with department heads, and overseeing operational processes and developments.

4. Customer Service Officer at The Royal Bank of Scotland from August 2001 to June 2005. Responsibilities included providing account maintenance and support to corporate customers, handling incoming calls and correspondence, and assisting with CHAPS payment processing.

5. English Language Teacher at R Foreign Language Institute, Japan from February 2000 to June 2001. Responsibilities included teaching English as a foreign language, developing lesson plans, and training new teachers.

6. Revenue Control Officer at New Zealand Inland Revenue from April 1999 to February 2000. Responsibilities included locating and placing irregular monies into taxpayers' accounts, updating customer database records, and liaising with customers and other departments for customer service.

From 1995 to 1998, Andrew Mackenzie attended The University of Waikato, where they obtained a Bachelor of Arts with Honours. Their degree focused on a double major in History and Screen Media Studies.

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Timeline

  • Head Of Back Office Operations

    May, 2022 - present