Damien Burden-Williams

Damien Burden-Williams is an experienced professional with a robust background in customer engagement, governance, and project management within the energy sector. Currently serving as a Senior Customer Engagement Delivery Partner at Smart DCC since January 2021, Damien is responsible for strategic direction and best practices in customer engagement. Previous roles include Commercial Governance & Reporting Manager at Smart DCC, Smart Energy Mandate Manager at British Gas Business, and various positions at British Gas where Damien led significant change initiatives and training programs. Academic credentials include a Bachelor of Arts from the University of Wales, Cardiff, and further business education from institutions such as Saïd Business School at the University of Oxford and Warwick Business School.