Lorraine Green is an experienced Problem Manager currently employed at Smart DCC since May 2022, with a prior role in the same capacity at E.ON UK from April 2021 to May 2022. Lorraine also held positions as a Customer Service Lead at Interlink Software from November 2020 to February 2021 and as a Problem Manager at Vodafone from February 2007 to April 2019, where a dedicated Problem Management service was provided to large enterprise customers. Lorraine's educational background includes a Bachelor of Architecture (BArch) from The Manchester Metropolitan University and a Higher National Diploma in Business & Hospitality Management with IT modules from Wigan UTC.
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