Nathan Gott is a seasoned professional with extensive experience in service management and customer relations across various industries. Currently serving as a Problem Manager and Service Manager at Smart DCC since March 2024, Nathan focuses on delivering exceptional customer service in a regulated environment while fostering relationships with UK energy suppliers. Prior experience includes roles as Account Manager for GiftsDirect & The Irish Store and multiple positions at Vodafone Business, where Nathan contributed to enterprise service management, customer relationship growth, and service improvement initiatives. Nathan began developing professional skills as a Banking Administrator at Santander UK and has experience in customer-facing roles in the hospitality sector. Nathan holds a Bachelor of Arts in Business with Management from Northumbria University, completed in 2019.
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