PT

Peter Thomas

Chief People Customer Officer at Smart Pay

Peter Thomas has extensive experience in marketing, communication, and digital strategies. Peter has held various leadership roles in companies such as Smartpay Payments, nbn Australia, Tenix, and QBE Australia. At Smartpay Payments, they served as the Chief People & Customer Officer, Head of Marketing & Customer Experience, and Head of Direct Sales & Marketing. At nbn Australia, they were the General Manager of Digital and Communication, leading initiatives to improve employee satisfaction, implement digital strategies, and enhance internal communication. At Tenix, they worked as the Group Manager of Marketing & Communication, focusing on brand realignment and increasing brand presence. At QBE Australia, they held multiple roles including Marketing Manager, where they developed and implemented brand guidelines, managed creative agencies, and supported new business development. Peter also led operational effectiveness and change communication at QBE Mercantile Mutual.

Peter Thomas holds a Bachelor of Business Studies degree with a specialization in Marketing & Communication from Massey University. Additionally, in 2007, they completed a Certificate IV in General Insurance from ANZIIF.

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