Since December 1992, Smart Start has made an impact in the industry as the world leader of services and technologies that are Separating Drinking From Driving® and Setting the Standard in Alcohol Monitoring Technology®. Throughout the years, we have focused on Ignition Interlocks, building one of the largest, most successful programs in the world. 

With over a million clients to date and experience working in the U.S. and multiple countries, we provide a unique perspective on operating efficient, effective, service-driven Ignition Interlock and alcohol monitoring device programs. Smart Start is also renowned for its customer service – both to their clients and to the monitoring authorities who order the Interlock Devices and/or alcohol monitoring devices. Our products’ ease of use, our custom-designed software and the convenience of our service make Smart Start the preferred provider for clients. The professionalism, flexibility and responsiveness in addressing the requirements of each state’s monitoring authorities enhance Smart Start’s visibility and influence within the industry. We are the only firm in the industry offering fully integrated Ignition Interlock services, encompassing manufacturing, installation, service, and comprehensive monitoring and reporting.

Information Technology

Security

Smart Start, Inc.

Smart Start, Inc.'s headquarters in Grapevine, TX, United States

Joanna Reiss

This department focuses on generating new business opportunities and building relationships with potential clients.

Business Development

This department is responsible for designing, coding, and maintaining software applications using .NET technologies.

Software Development

This department provides assistance and solutions for technical issues related to hardware and software, ensuring efficient operation and user satisfaction.

Technical Support Services

This department oversees the strategic direction and governance of the organization through its board members.

Board Governance

This department manages judicial operations and supports judicial affairs within the organization.

Judicial Services

This department is responsible for ensuring the quality and functionality of software products through rigorous testing and evaluation.

Smart Start, Inc.

Org chart

Teams

Business Development

Software Development

Technical Support Services

Board Governance

Judicial Services

Quality Assurance

Offices

Smart Start, Inc.

Org chart

Teams

Business Development

Software Development

Technical Support Services

Board Governance

Judicial Services

Quality Assurance

Offices

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