Daria Zolotko is currently serving as a Product Support Manager at SmartBear since December 2022, following a six-year tenure at Namecheap, Inc., where Daria held several positions, including Hosting Customer Support Quality Assurance Team Manager and Customer Support Quality Assurance Team Leader. In these roles, Daria focused on organizational processes, team management, and performance assessment, leading teams to meet quality and performance targets while improving internal processes and staff development. Daria began at Namecheap as a Customer Support Specialist, utilizing strong communication and technical skills to assist customers with Linux-based hosting services. Daria holds an educational background in technology from the National Technical University "Kharkiv Polytechnic Institute," completed in 2017.
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