Ying Li

Product Design Supervisor - Research

Ying Li is a skilled UX researcher and product design supervisor with a robust academic background in cultural anthropology and museology. Currently at SmartBear since January 2023, Ying leads the Internal Design Partner Program, focusing on UX research and usability testing. Ying has contributed to Hack for LA as a UX researcher since August 2022, managing stakeholder relations and developing research protocols. Previous experience includes extensive ethnographic research at the University of Massachusetts Amherst, where insights were generated to enhance services in a local family inn and improve university library systems. Ying's collaborative work spans various projects, including developing guidelines for a historic village in China and participating in digital storytelling workshops in Italy, showcasing an ability to synthesize findings that cater to both local needs and broader social contexts.

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