James Field is an experienced professional in the IT and digital strategy sectors, currently serving as Customer Strategy Director at Smartdesc since June 2018, specializing in support for not-for-profit organizations. Prior to this role, James worked as a Digital Strategy Consultant at Cognizant, managing enterprise-level digital change projects. With a strong background in program and project management at EthicalIT, notable achievements include operational overhauls and successful ISO27001 accreditation for an outsourced Managed Service Provider. James began a career at JADe Group as an IT Project Manager, where efficiencies in service delivery were identified. Earlier experience includes running the complaints function at Tower Hamlets PCT. Educational qualifications include A Levels in French, Design Studies, and Computer Science from Aylesbury Grammar School, as well as GCSEs from Royal Latin School.
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