Eugeny Drobovich

Eugeny Drobovich has extensive experience in leadership and management roles within the call center and CRM industries. Currently serving as Executive Director at CRM Agency Smarter since June 2013 and General Director at SoCall since October 2019, Eugeny has previously held roles such as Commercial Director at НБК Бухгалтерия and Head of Training and Project Development at CRM Агентство C3Vision. Key achievements include creating and implementing training programs, optimizing business processes, and successfully expanding operational capacities. Eugeny's expertise also encompasses project management, client acquisition, and quality control within the call center environment, having trained and developed staff across multiple locations and projects.