Jenelle Tortorella Kelly

Jenelle Tortorella Kelly has a diverse work experience spanning various industries. Jenelle is currently employed as the Senior Director of Account Management at SmarterX since March 2023. Prior to this, they worked at Vendr as the Director of Customer Success from September 2021 to March 2023. At Vendr, they played a key role in helping customers save time and money while improving their operational management of SaaS products.

Before Vendr, Jenelle worked as an Enterprise Customer Success Manager at Rapid7 from March 2020 to September 2021. Jenelle contributed to the advancement of global organizations' security by simplifying complexity for security teams through Rapid7's technology, services, and community-focused research. From 2016 to 2020, they served in various roles at Mavrck, including Senior Director of Sales & Business Development, Director of Customer Success, and Senior Customer Success Manager. Jenelle contributed to Mavrck's position as the leading influencer marketing platform, working with renowned companies such as P&G, Godiva, and PepsiCo.

Jenelle also has experience at The Boston Consulting Group, where they worked as the Global Media & Partner Relations professional. Additionally, they served as a Senior Account Executive at LaunchSquad and worked as a General Assignment Reporter/Anchor/Producer at WETM-TV (NBC).

Overall, Jenelle Tortorella Kelly has a strong foundation in account management, customer success, sales and business development, media relations, and journalism.

Jenelle Tortorella Kelly holds a Bachelor of Arts degree in Broadcast Journalism and Economics from the S.I. Newhouse School of Public Communications at Syracuse University.