Elodie H.

Elodie H. has a diverse work experience. In 2022, they began working as a Customer Strategy Lead at Smartfluence, where they served as the central point of contact for clients providing hands-on support and resources to customers. Elodie was also responsible for onboarding new clients and offering strategies for working with influencers. In 2020, Elodie began working at kencko as a Member Experience Regional Coordinator - US, where they were responsible for hiring and onboarding US colleagues, providing guidance regarding managing and responding to various ticket types, and contributing to the US Team performance reviews. Elodie also held the role of Member Experience Associate, where they were tasked with moderating and replying to emails, posts, comments, and direct messages, optimizing the content of the Help Center, and building and maintaining a repository of thoughtful, and effective default responses. Lastly, in 2019, Elodie began working at GEM as a Customer Experience Lead, where they managed a team of employees, built engaging relationships with customers, and answered phone calls, handled chats, social media, texts, and emails via digital channels.

Elodie H. obtained their Bachelor of Arts in Psychology from Universidad Iberoamericana in 2020. Elodie then attended the Institute for Integrative Nutrition to receive a Certified Holistic Health Coach, Health and Wellness, and Nutrition certification. Prior to that, Elodie H. obtained their High School Diploma from Saint George School in 2017. Additionally, Elodie H. was certified as an Integrative Nutrition Health Coach (INHC) by the Institute for Integrative Nutrition in April 2021 and CPR/AED/First Aid by the American Heart Association in September 2018.