Ralica Trayanova

Chief Product Owner at Smart IT - Smart Innovative Technologies

Ralica Trayanova (Slavcheva) has over 16 years of work experience in the financial and technology sectors. Ralica is currently serving as the Chief Product Owner at Smart IT - Smart Innovative Technologies, where they lead a team of business analysts and product owners. Their role involves managing the Product Management department and overseeing the development of a financial product management platform.

Before their current position, Ralica worked at Rilla as a Software Business Solutions Team Lead. Ralica was responsible for setting up a digital banking platform from scratch and implementing various financial services for individuals. Their tasks included communicating with stakeholders, defining project scopes and timelines, and conducting vendor analysis.

Prior to Rilla, Ralica had a tenure at Smart IT - Smart Innovative Technologies as a Team Lead for Digital Financial Solutions. In this role, they analyzed and implemented digital software solutions in the financial sector, with a focus on credit cards and loans management. Ralica also coordinated projects from inception to launch, managed the product roadmap, and proposed new features.

Ralica's career also includes experience as a Business Analyst at Smart IT, where they worked on various projects to develop new features in core financial software. Ralica organized workshops and focus groups to gather business requirements and collaborated with development and QA teams to ensure customer needs were met.

Furthermore, Ralica has served as a Team Leader for the Card Interfaces Team at NBG T24 Competence Center, where they managed the conceptual development, business analysis, and project planning of card interfaces.

Their early work experience includes roles at United Bulgarian Bank, where they served as a Team Leader for Merchant Services in the Card Center Department, and as a Senior Banking Officer at the Card Center Department's Head Office.

Overall, Ralica Trayanova (Slavcheva) has extensive experience in product management, digital banking, software solutions, business analysis, and project coordination within the financial and technology sectors.

Ralica Trayanova (Slavcheva) has a diverse educational background. Ralica obtained a Master's degree in Macroeconomics from Sofia University St. Kliment Ohridski between 2005 and 2007. Prior to that, they completed their Bachelor's degree in Economics at the Faculty of Economics and Business Administration, Sofia University from 2001 to 2005. Ralica also completed their high school education at English Language School 'Joan Ekzarh' from 1996 to 2001, with a focus on English.

In addition to their formal education, Ralica has obtained several certifications. Ralica completed the Platform Product Manager Program from Product HQ in March 2023. In March 2017, they obtained the AgileBA® Foundation and AgilePM® Foundation certifications from APMG International. Ralica has also obtained the Agile Product Owner certification from bTalks Agile. Additionally, they have an online certificate in Project Management from the Stanford Center for Professional Development. The specific months and years of obtaining the Agile Product Owner certification and online certificate in Project Management are not provided.

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Timeline

  • Chief Product Owner

    May, 2021 - present

  • Team Lead Digital Financial Solutions

    September, 2018

  • Business Analyst

    November, 2015