Charelle Uhlenbeck

Customer Success Lead at Smartly

Charelle Uhlenbeck has a diverse work experience history. Charelle is currently working as a Customer Success Lead at Smartly.io, where they manage and trains a team in Benelux, facilitates personal and professional development, and is responsible for achieving targets. Charelle also provides trainings for advertisers and agencies, oversees global project management for new campaign initiatives, and collaborates with various teams. Prior to this role, Charelle worked as a Customer Success Manager at Smartly.io, where they facilitated trainings for clients and agencies. Charelle also has experience as a Commissielid at Young in Media (YIM), where they contributed to the development and connection of media talents. Charelle has served as an AMMA Commissielid at MWG, a Senior Social Advertising Consultant, Social Advertising Consultant, and Social Advertising Executive at dentsu international. Additionally, they have held positions such as Chairman Stichting BeSt at RSC/RVSV, Junior Communication Advisor at ABN AMRO Bank N.V., Terrein Commissie at Stichting Lustrum RVSV, and Social Media and Partnership Intern at discovered.us.

Charelle Uhlenbeck holds a Master of Science (MSc) degree in Marketing Management from the Rotterdam School of Management, Erasmus University, which they obtained from 2015 to 2017. Prior to that, they completed their Bachelor of Science (BSc) degree in International Bachelor of Communication and Media from Erasmus University Rotterdam from 2012 to 2015. Charelle also attended Almere College from 2005 to 2011, where they obtained their VWO degree in Nature and Technique, specializing in Physics, Chemistry, Biology, Mathematics B, Economics, German, and English. Additionally, they have obtained several professional certifications, including the Facebook Certified Marketing Science Professional and the Facebook Certified Buying Professional from Facebook, as well as the Facebook Blueprint Planner Certification. Charelle also holds the Snapchat Advertising Core Competencies certification from Snap Inc. In terms of language proficiency, Charelle has the Cambridge Proficiency in English (CPE) - C2 English Proficiency certification from Interlanguage Study Abroad, which they obtained in 2012.

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Previous companies

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Timeline

  • Customer Success Lead

    September, 2022 - present

  • Customer Success Manager

    April, 2021

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