James Manson is an experienced professional in customer success and account management, currently serving as a Customer Success Manager at Smartly since December 2022, after previously holding the position of Customer Success Associate. Prior to this, James worked as an Account Executive at Plannuh, Inc. from January 2021 to January 2022, where the focus was on marketing planning and budget management solutions. James also gained experience at Freshworks as an Account Executive for Mid-Market from August 2019 to January 2021, promoting SaaS customer engagement solutions. Earlier roles include Applications Sales Executive at Oracle from August 2017 to July 2019, Business Development Consultant at Stanford University, and various research and internship positions while pursuing a Bachelor's Degree in Psychology with a concentration in Neuroscience from Stanford University, completed in 2017.
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