Paul W. Bates

Paul W. Bates has over 30 years of work experience in various leadership roles. Paul W. is currently the Chief Client Success Officer at SmartMedia Technologies since 2023. Prior to that, they worked at Salesforce from 2016 to 2023, holding several roles including Global Lead of Business Excellence Practice, Marketing Excellence Lead, and DMP Chief Solutions Officer. Before Salesforce, they were the VP Professional Services & Customer Success at Krux Digital from 2015 to 2016. Paul W. also worked as the VP Advertiser Solutions Sales & Partnerships at Convertro from 2013 to 2015. Earlier in their career, they held positions at MarketShare, OTX Research, Information Resources Inc., and BizRate.com. Throughout their career, Paul has demonstrated expertise in driving customer success, marketing excellence, data management, and strategic partnerships.

Paul W. Bates attended Babson College from 1988 to 1992, where they earned a Bachelor of Science degree in Finance, Investments, and Quantitative Methods.