Anna Thomas-Holland

Anna Thomas-Holland is a skilled professional with extensive experience in administrative support, business development, and customer service. Currently serving as a SmartPA Partner at SmartPA since September 2021, Anna specializes in providing outsourced back office support and managed services. Prior to this role, Anna was the Owner/Director of Market Done Ltd, focusing on secretarial and administrative services to enhance client business performance and work-life balance. Experience includes a Business Development Manager position at Planterra Ltd, where efforts were made to establish the company's profile and develop client relationships. Additional roles span customer service and management in sectors including pharmaceuticals, hospitality, and recruitment, showcasing a strong ability to drive revenue and customer satisfaction across various industries. Anna’s educational background includes studies at SmartPA and Leek College of FE & School of Art, complementing a dynamic career path.