Brett Potts

Brett Potts is a seasoned professional with a robust background in customer success and account management within the technology and recruitment sectors. Currently serving as a Senior Customer Success Manager for APAC at SmartRecruiters since February 2021, Brett previously held significant roles at PageUp, including Head of Customer Success and Technical Account Manager, where responsibilities encompassed consultative services and client training. Earlier experience includes positions at Future People as a Salesforce.com Consultant and Service Delivery Manager, as well as roles at IBM and Westpac focusing on client services and relationship management. Brett's career commenced with consultancy positions at Manpower, establishing a strong foundation in customer engagement and support.