Christopher Jaynes

Support Engineer (remote) at SmartRent

Christopher Jaynes has a diverse work experience with various roles in different companies. In 2016, they worked as a Guest Services Supervisor at Hampton, overseeing daily operations and providing exceptional guest service. From 2017 to 2018, as a Technical Support Specialist at TaxSlayer, LLC, they supported clients with software troubleshooting and resolved issues related to income tax software. Christopher then worked as a Help Desk Technician at Unisys from 2018 to 2020, providing first-line end user phone support for hardware and software applications. In 2020, they joined the Center for Primary Care as an Information Technology Support Specialist, where they performed IT help desk functions and assisted in implementing and upgrading hardware and software. Currently, since 2021, they are working at SmartRent, starting as a Client Support Specialist and later transitioning to the role of Client Support Team Lead, overseeing daily operations and acting as a direct escalation point for the support team. Christopher is currently serving as a Support Engineer, where they advise on advanced troubleshooting and incident resolution for SmartRent supported devices and supports data transfers between property data management programs.

Christopher Jaynes attended Charlton Hall from 2007 to 2011, where they obtained their High School Diploma in the field of High School/Secondary Diplomas and Certificates. In terms of additional certifications, they obtained a CompTIA A+ certification from CompTIA in November 2019, followed by a CompTIA Network+ certification in June 2020 and a CompTIA Security+ certification in September 2020. There is no information available regarding their acquisition of the CompTIA CySA+ certification.

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