Kate Rose

Kate Rose is an accomplished Product Owner at SmartSense by Digi since March 2022, previously serving as a Product Support Specialist II at Shippo for a brief period. Prior experience at SmartSense includes a role as a Sr Product Support Specialist, where responsibilities encompassed team leadership, mentoring, managing tickets and customer interactions, facilitating training webinars, and supporting engineering requests. Kate also worked as a Technical Support Specialist, focusing on customer support and ticket management. Prior to SmartSense, roles included QIDP at Help at Home, LLC, and customer service positions at Target, including Cake Decorator and Barista. Kate holds a Bachelor's degree in Psychology from Indiana University South Bend, completed in 2017.