SmartSimple Software
Ho Lam (Holden) Leung is a skilled professional with diverse experience in technical support, data analytics, and media production. Currently serving as a Technical Community Support at SmartSimple Software since June 2023, Holden previously worked as a Data Analyst at HKBN, where expertise in Python, Pandas, and Excel transformed large datasets into actionable business insights. Earlier roles include Senior Video Editor at Production Avenue and Video Content Specialist at RFI Asia, demonstrating strong project management and video production skills. Additionally, Holden's background as a Media Production Specialist at Brigham Young University-Hawaii and a Multi-purpose Tour Guide at the Polynesian Cultural Center highlight effective communication and cultural competencies. Holden holds a Bachelor's degree in International Cultural Studies from Brigham Young University-Hawaii.
SmartSimple Software
This year marks 20 years of SmartSimple. SmartSimple is a global leader in cloud-based automation and collaboration software, offering unique process solutions used by 500+ clients in 192 countries. Some of the largest grantmaking foundations, Fortune 500 brands, research and Higher Education institutions, and governments depend on SmartSimple Cloud's solutions to create greater efficiencies in their business processes. SmartSimple Software is 100% owner-funded and operated by 100+ people across Canada, the United States, Europe, and the United Kingdom. Our commitment to making processes work better and freeing our clients to do more good goes beyond the technologies we create – it’s at the very heart of our business. SmartSimple’s mission is to support our clients to do what they do - even better. We make this a reality by offering the most advanced technologies available and embracing the opportunity to push the limits on some of the most complex process challenges facing businesses and global communities today. Putting clients first, delivering uniquely configurable solutions that are personalized to client’s needs, and leading with an exceptional commitment to security and compliance is what will propel our vision to be the #1 process solutions expert in the world. In addition to SOC 1, SOC 2, and ISO 27001 accreditations, SmartSimple adheres to some of the highest security standards in the industry.