Katia Fernandez Polinski currently serves as an Empreendedora at SmartStore Brasil since February 2024 and as Gerente de Marketing e Relacionamento at Universidade Paulista since March 2023. Previously held the position of Coordenadora de Relacionamento at UNISA Universidade Santo Amaro from February 2022 to March 2023, focusing on student relations through Fale Conosco. From December 2020 to February 2022, Katia worked as Supervisora de relacionamento com o cliente at Nestlé, managing customer service operations. Prior experience includes acting as Coordenadora de Atendimento a Clientes at Etna Móveis e Decoração from February 2012 to December 2020 in e-commerce, and as Supervisora de Atendimento a Clientes at GXS Tecnologia da Informação from 2008 to 2011, providing technical support. Katia's academic background includes studies at FMU/FIAM.
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