SME Bank Malaysia
Athirah Zulkarnain is an experienced professional currently serving as the Head of TechOps Resilience & Continuity Management at SME Bank Malaysia, where responsibilities include aligning program strategy with business objectives and overseeing long-term technology resilience goals. Athirah has held various leadership roles within IT planning, including managing core business activities, IT projects, and budgeting. Previous roles include business analyst and client engagement manager at Orion IXL Bhd, performance management manager at Aimia Inc, and CRM analyst at Kerry, demonstrating a strong background in project management, client relations, and performance tracking within the technology sector. Athirah holds a Diploma in Office Management and Technology from Universiti Teknologi Mara.
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SME Bank Malaysia
SME Bank is one of the nation's leading Development Financial Institution (DFI) wholly-owned by the Ministry of Finance and regulated by Bank Negara Malaysia (BNM). SME Bank is fully committed in driving the nation's economic growth by providing not only financing assistance, but also development expertise to small and medium scale enterprises, allowing those businesses to prosper and grow. The Bank plays an important role in supporting the Malaysian Government’s economic and development initiatives such as the National Key Economic Areas (NKEAs) (2010-2020) and the Financial Sector Blueprint (2011-2020). Over the last decade, the Bank has progressed tremendously in its operations and also human capital developments delivered through its strategic Five-Year Transformation Plan which among others saw the Bank becoming an Islamic Principle Based DFI in 2015. Moving forward, the Bank aims to strengthen its position as the preferred financial partner for SMEs in Malaysia.