Kati Hand is an experienced professional in office management and systems implementation, currently serving as the Systems Implementation Manager at Smile Brands Inc. since June 2018, where Kati leads change initiatives and trains staff on new practice management systems. Previous roles include Office Manager at Aspen Dental, overseeing non-clinical operations and patient satisfaction, and similar positions at Elmhurst Dentistry for Kids and Little Teeth Big Smiles, focusing on administrative tasks and patient interactions. Additionally, Kati has a background in coaching and instruction, having worked with youth in swim programs and taught swimming techniques at various institutions. Kati holds a Bachelor's degree in Communication, Public Relations, and Spanish from Carthage College.
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