Tuan Khanh

Tuan Khanh is an experienced Information Technology Support Analyst at Smith & Caughey's since November 2021, specializing in digital transformation projects, business requirements analysis, and process development for inventory, finance, and omni-channel operations. Tuan has a strong background in report development using SQL, catering to stakeholder needs, and conducting complex investigations between various ERP systems. Previous roles include Team Leader for Retail Sales Representatives at Country Road Group, where store management and customer service were key responsibilities, as well as Frontend Developer at Sunwave NZ International Company and Lead Receptionist at Awa Downtown Hotel, emphasizing operational management and guest services. Tuan holds a Diploma of Education in Network and System Administration from Aspire2 International.