Francisca Paz Cruz Donoso

Francisca Paz Cruz Donoso is an experienced Scrum Master at Smith since October 2021, overseeing the Scrum process, removing impediments, mentoring, training, and facilitating meetings. Prior roles at Smith include Technical Account Manager and Commerce Analyst. Previous experience includes being a SAP-HYBRIS & Salesforce Team Leader at IBM and a Customer Service Representative. Earlier professional endeavors were with BancoEstado as an Asistente Comercial, AFP Cuprum as an Asesor de Inversión, and GEA Logistics as an Administrator handling administration and finance. Francisca holds multiple degrees in Commercial Engineering and Business Administration from Universidad Tecnológica de Chile, INACAP, and completed advanced English courses at Wall Street Institute and Lormax International Courses.