Smokeball Australia
Richard Maligalig is an experienced professional who has worked in various customer success and support roles in companies such as Smokeball Australia, The Access Group, TIQK Pty Limited, SafetyCulture, Elastic Grid, LightSpeed Retail, and Apple. With a background in management, Richard has excelled in roles such as Customer Success Manager, Onboarding & Implementation Specialist, and Support Specialist. Through their roles, Richard has demonstrated expertise in providing top-notch service to customers, educating them on product features, and working closely with cross-functional teams to advocate for customer needs.
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Smokeball Australia
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Designed for and by lawyers, Smokeball is the first and only cloud-based legal practice management software that automatically records your time and activity for you. Law firms using Smokeball's unique time tracking software bill an extra 2 hours per day, which means an extra $135k of revenue per fee earner annually. Whether you bill hourly or fixed fee, Smokeball provides you with powerful insights to understand the profitability of your work. Know exactly where you make and lose money on your matters, to better optimise your practice. With industry-leading document and email management, Law Society approved billing and trust accounting, shared tasks and workflows, secure messaging and file sharing, and automated practice-area-specific legal forms; it is no wonder the most successful small law firms rely on Smokeball to increase their productivity, profitability, and client satisfaction. With Smokeball, enjoy less stress and more success! Discover the Smokeball difference for yourself at www.smokeball.com.au.