Jermaine Flowers

Jermaine Flowers is a seasoned training professional with extensive experience in the restaurant and hospitality industry. Currently serving as Senior Field Training Manager at Smoothie King since June 2016, Jermaine oversees training standards for over 140 openings, ensuring adherence to brand requirements and exceptional guest service. Previously, as Field Training Manager at Huddle House, Inc., responsibilities included supporting franchise partners during new store openings. At Miller's Ale House Restaurants, Jermaine held the position of New Store Opening Head Coach, where training programs were developed and monitored to enhance customer experience and operational efficiency. Early career experience includes a role as Developer at Romano's Macaroni Grill, focusing on customer satisfaction and food service quality. Jermaine holds an Associate's degree in Athletic Training from the University of West Florida.