Ian Rogers

Ian Rogers is a experienced Senior Product Support Analyst at SMS Plc. since January 2021, with a background in various roles at Cambridge University Press from 2004 to 2020. Notable positions at Cambridge include Royalties and Subscriptions Lead, where management of a team focused on technology systems for royalties, journals, and legacy books was key. Ian also served as a Senior Business Systems Analyst, providing escalated support and collaborating with business needs, in addition to previous roles as Operations Analyst and Vista Software Developer. Earlier career experience includes customer support at Clientlogic, software development at Transact Group, and contracting for BT, supported by a degree in Computer Science from the University of Hertfordshire.