Sterling Ross-Harrington is a highly experienced professional with a strong background in customer success, operations management, and non-profit leadership. Currently serving as a Senior Customer Success & Operations Manager at SMSB Consulting Group since June 2014, Sterling has held multiple roles in the organization, including Senior Account Manager and Marketing Assistant. As President of The Linda Ross-Harrington Foundation, a non-profit organization promoting foreign language studies and multicultural education among Long Island students, Sterling honors the legacy of the late Linda Ross-Harrington. Previous experiences include a Graduate Events Management Specialist role at Stony Brook University, administrative and training positions at Darden Restaurants, and various internships, all contributing to a comprehensive skill set in event management, marketing, and customer service. Sterling holds an MBA in Marketing from Stony Brook University and a BA in Art History from SUNY New Paltz, complemented by a study abroad experience in Irish History and Culture.
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