Juan Miguel Urrutia

Juan Miguel Urrutia is a professional with extensive experience in IT service management and digital experience leadership. Currently serving as Líder de Experiencia y Servicios TI at SMU S.A. since September 2020, Juan Miguel focuses on aligning technological services with business needs while enhancing the digital experience for collaborators. Previous roles include Jefe de Gestión de Servicios TI at SMU S.A., Supervisor ADE and Supervisor de Servicios TI at Walmart Chile, where the emphasis was on improving technology access and user experience. Juan Miguel's career began with various positions in IT support and human resources, including roles at Sonda and Clínica Sanatorio Alemán. Currently pursuing a degree in Computer Engineering with a focus on Cybersecurity, Juan Miguel also holds an incomplete degree in Human Resources Management and has a technical background in Business Administration.