Derrick Cain possesses extensive experience in customer advocacy and management within the technology sector. Currently serving as Sr. Manager of Customer Advocacy at Snap One, LLC since September 2015, Derrick Cain previously held the position of Geek Squad Deputy Field Marshal at Best Buy from November 2001 to September 2015, overseeing all field agents involved in A/V installation, PC/networking, and appliance repair.
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