Shivani Naveen

Shivani Naveen is a seasoned professional with extensive experience in customer success and service delivery across various companies. Currently a Senior Director at Snapmint, Shivani has previously held key positions such as Director of Professional Services at MoEngage, where responsibilities included driving customer outcomes and leading strategic initiatives to enhance product adoption. The career trajectory includes significant roles at BORN Group, Mastek Americas, and Unbxd Inc, demonstrating expertise in project management, customer relationship management, and team leadership. Shivani's educational background includes a Master's degree in Software Engineering from Vellore Institute of Technology, further complementing a strong technical foundation in software development and implementation.