Valérie Darmaillacq

Valérie Darmaillacq currently serves as Directrice du Développement Durable at SNCF Voyageurs, focusing on environmental accountability and reducing carbon emissions. Previously, Valérie held the position of Directrice de Cabinet et des Relations Publiques at SNCF TGV-Intercités, contributing to the strategic development of the TGV business model and enhancing customer culture. Valérie's extensive experience includes roles at OUI.sncf, where responsibilities spanned performance management and digital customer relations, as well as operational leadership in contact centers during earlier positions at ACTICALL and Nielsen Claritas. Valérie holds multiple degrees, including a diploma from NEOMA Business School and a Master Class in Sustainability Studies from CentraleSupélec.