Violaine Colombier

Violaine Colombier currently serves as Directrice de l'expérience client et des relations territoriales TGV Sud-Est at SNCF Voyageurs, where responsibilities include piloting the national service strategy for SNCF INTERCITES and enhancing digital sales channels. Previous roles include Directrice adjointe des Services et d'Établissement INTERCITES and Directrice de la digitalisation des ventes TGV-INTERCITES, where key achievements involved integrating digital solutions for customer interactions. At EFAP, Violaine Colombier created and led a specialized MBA in internal communication and employer branding, alongside serving as an intervenante in public communication. Experience also includes roles as Directrice conseil at 5e Rue, where strategic digital transformation was facilitated, and as Directrice de clientèle at No Com, where corporate communication strategies were developed. Academic qualifications include a Master's in Communication from Sciences Po and preparatory studies for prestigious grandes écoles.