Snöball
Joshua Dobbs is an accomplished professional with extensive experience in customer success and event marketing. Currently serving as the Director of Experience & Customer Success at Snöball since May 2024, Joshua previously held the position of Support Lead at LOGO.com, where notable achievements included increasing customer satisfaction scores by 25 points and enhancing resource engagement. As a Client Success Manager at MemberClicks, Joshua managed $2M in customer accounts and implemented strategies to reduce churn. Joshua's background includes significant roles at ePly Online Event Registration, MITACS, Asentus Consulting Group, and Showcare Event Solutions, demonstrating a strong track record in client support, event coordination, and project management. Joshua's educational background includes studies at Concordia University and George Brown College.
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